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Post by Nick on May 26, 2006 4:45:36 GMT -5
I don't know how to really explain this but, sometimes my internet connection is down several days at a time. My internet comes back after two or three days without it but it's really frustrating to wait for. Is there anything I can do to prevent or fix this when it happens? I have a broadband connection along with a broadband router. I tried unplugging it and plugging the cables back in again but, it doesn't seem to help any. No one seems to be able to help me. I even called my ISP's Tech Support and they couldn't help me.
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Post by Drew on May 26, 2006 17:37:46 GMT -5
Ok, you have the right idea about unplugging the cables but, you didn't go far enough. Here's what you need to do... Be sure to follow these instructions in order:
1. Turn off your boardband router (you may have to unplug the power cord) 2. Turn off your DSL/Cable modem on 3. Turn your modem back on 4. Wait for your modem to connect 5. Turn your router back on
That should work for you almost every time. If it doesn't, you may have to restart your computer.
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Post by Nick on May 26, 2006 20:02:30 GMT -5
Thanks! I will try that next time it happens!
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Post by beaston105 on May 26, 2006 21:07:30 GMT -5
Ok, I have a (somewhat) similar problem. I have DSL, and it seems like every time the phone rings, my internet goes off for 30 seconds - 1 minute. I don't know if it's just a coincidence or if it's related to the phone ringing...
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Post by Nick on Jul 5, 2006 20:58:31 GMT -5
Ok, you have the right idea about unplugging the cables but, you didn't go far enough. Here's what you need to do... Be sure to follow these instructions in order: 1. Turn off your boardband router (you may have to unplug the power cord) 2. Turn off your DSL/Cable modem on 3. Turn your modem back on 4. Wait for your modem to connect 5. Turn your router back on That should work for you almost every time. If it doesn't, you may have to restart your computer. It happened to me yesterday and what you said worked!! Thanks so much!!!!
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